Information we collect
- Order & account data you provide — name, email, shipping and billing address, and order history.
- Payment data is processed by our payment provider; we do not store full card numbers on our servers.
- Compatibility data— when you use the finder or the optional scanner, we process your computer’s make, model and memory/storage configuration to show parts that fit. The scanner never sends serial numbers, license keys or anything that identifies you or your machine.
- Usage data — basic analytics and device/browser information to keep the site secure, fast and working.
How we use it
- To process, ship and support your orders.
- To match compatible upgrades to your computer.
- To provide customer support and respond to your requests.
- To improve our compatibility data, products and website.
- To send transactional emails, and — only if you opt in — occasional product updates.
Sharing
We share personal data only with the service providers needed to run the store — payment processing, shipping carriers, and email/hosting infrastructure — and only as needed to perform those services. We do not sell your personal information. We may disclose data where required by law.
Cookies
We use cookies and similar technologies for essential site functions (like your cart and sign-in), to remember preferences, and to understand usage. You can control cookies through your browser settings; disabling some may affect how the site works.
Data retention & security
We keep personal data for as long as needed to provide the service and meet legal, accounting and reporting obligations, then delete or anonymise it. We use reasonable technical and organisational measures to protect it, though no method of transmission or storage is completely secure.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. To exercise any of these, email support@seifelden.com and we’ll respond in line with applicable law.
Changes & contact
We may update this policy from time to time; material changes will be reflected by the “last updated” date above. Questions? Email support@seifelden.com or read our Terms & Conditions.
